TwinhullPrivacy policy
Short version: this website sets no cookies and shows no ads. We count visits with a cookie-free analytics tool that doesn't identify you, and we only receive the personal data needed to sell you the Kit, send the notes you sign up for, and support you.
This website
- No cookies, no ads, no tracking across sites. Fonts and styles are served from this site, not from Google or other third parties.
- Visit counts. We use Cloudflare Web Analytics to see how many people visit which pages and which site sent them. It sets no cookies, doesn't use your IP address to identify you or build a profile, and doesn't follow you to other sites. See Cloudflare's privacy policy.
- Checkout loads only when you ask for it. When you click a Buy button, the page loads Paddle's checkout script from
cdn.paddle.com. Before that click, no request goes to Paddle. - The site is hosted on GitHub Pages. Like any web host, GitHub processes your IP address to deliver pages and protect the service, under the GitHub Privacy Statement.
When you buy
Payments are processed by Paddle.com, our reseller and Merchant of Record. Paddle collects your payment details, billing address and tax information under the Paddle privacy notice. We never see your card details.
Paddle shares with us your name, email address, country, company name (if given) and what you bought. We use these to deliver the Kit and its updates, provide support, handle refunds, and meet accounting and tax obligations. We keep order records for as long as the law requires (typically up to 7 years), and support emails for 3 years.
Field notes (our email list)
If you sign up for Twinhull field notes, we store your email address, when you signed up and when you confirmed. We only add you after you click the link in the confirmation email; unconfirmed sign-ups are deleted automatically after 7 days. We send about one email a month about running PostgreSQL in production, and occasionally news about the Kit.
Every email has a one-click unsubscribe link. Unsubscribing deletes your address from the list. We never share the list with anyone.
When you email us
We use your email address and message only to answer you. We don't add you to any mailing list unless you ask to be.
Who processes data for us
- Paddle: payments, invoices and tax.
- Resend: sends our emails (download links and field notes).
- Cloudflare: runs our download and sign-up service, stores order and subscriber records, and provides the visit counts.
- GitHub: hosts the website and the download files.
- Porkbun: our domain and the forwarding of email sent to support@twinhullhq.com.
We never
- sell or rent personal data;
- share it with anyone except the processors named above;
- use it for advertising.
Your rights
You can ask to see, correct, export or delete the personal data we hold about you, or object to how we use it. Email support@twinhullhq.com and we'll respond within 30 days. If you're in the EU/EEA or the UK, you also have the right to complain to your data protection authority.